Wednesday, August 15, 2007
Do you notice that most of the time, the receipt / invoice you received from the merchant carries this exclusion clause or similarly worded statement: "Goods sold are not returnable" or "No refund once sold".
Please remember that : "As long as your goods is purchased for home use and not for business ( i.e. to be resold), the above exclusion clause is VOID".
That means, as long as the good is defective, regardless of what is worded, you CAN get back all your money spent . You do not have to accept a repair on the good or an exchange. You CAN ask for a refund. AND you are LEGALLY right and entitled to!
And most of the time the merchant will refuse to return you your money.
You can threaten the merchant with four words: "SEE YOU IN COURT!"
The court here refers to the Small Claims Tribunal Court . Any goods which is worth RM25,000 and below can apply to this Court.
However, you don't have to tell them what court! All you have to pay is RM10 admin fee and the loser (the merchant) will have to refund you the money PLUS the admin fee!
I have seen that most educated people are cowed by such unfair wordings (which includes a few of my friends). Pls try not to let the merchant fleece you the next time you have defective goods. You can file this On the 16th floor of Putra Place (The Mall opposite Putra World Trade Centre) . The form cost RM5.00. The Tribunal will settle within 2 months period.
Tribunal Tuntutan Pengguna Malaysia ,
Tingkat 16, Putra Place , 100, Jalan Putra,
50622 KUALA LUMPUR
Tel: 03 - 40492300 / 40424181
Fax: 03 - 40424259
Monday, August 06, 2007
For many malaysian i know, travelling alone & backpacking is not the choice. They would rather go by groups, or visiting family or friends or on business trips. As my trip already concluded, now it is the time for me to remember everthing back ( with the help of my pics and my bills **i kept all my bill, tickets, and anything useful) and put in this blog.
My initial plan was to visit Western Europe and cover some part of the east europe (Czech & Slovakia) as you can scroll at the bottom of this blog of my itinerary. But my savings was for 2 years, and itinerary for 6 months ahead ( as most the place i visit are my friends place).
So, what you need before you travel?
- Your budget! - this is the most important. Like mine, i put roughly around RM20K to RM25K, but turn out, I only spent RM15 . Only?? hahaha... banyak jugak oiii..
- Itinerary - I will summarize later.
- Accomodation - Friends or Hotel/Hostels
- Will writing.. haha ..no lah, actually all documents required for travel. But, I did update all my insurances, bank account and give to my sister in case of anything happen.
So, my budget is like this:-
1) Preparation - Backpack/Camera/Extra cloth /Ration
The first thing i buy for my trip is Lonely Planet - Europe on a shoestring. A very fat book that cause my body weight to loss 4 kilos (maybe my fat camera as well). it cost RM100. Then, i buy my backpack, deuter 65Liter which i weighted 21Kilos when i arrived in KL. 16Kilos when I depart from Kuala Lumpur (KL). You need this kind of good back as you dont want the bag to koyak in the middle of travel. Mahal oo nak beli kat sana.
Of course! you need to buy EURO money! i bought Euro early year as the price is the lowest. You should check on the Yahoo Currency Converter and you can find the patern of the exchange rate. http://finance.yahoo.com/currency/convert?amt=1&from=EUR&to=MYR&submit=Convert. I changed for 4.65 Ringgit for EUR1.00. That is the cheapest i got. And dont change your money at the airport lah...
Finally, 1 months prior to departure, you must have everthing complete. Not including all the maggie mee, biscuits etc. You only buy this this a week before, nanti jadik bubur pulak.
Meanwhile, you must have:-
- Passport : RM300
- Camera : I bought Panasonice FZ50 (10Megapixel, 12X optical Zoom) + Flash = RM2500
- Insurance: RM150
- Air ticket : RM3300, Qantas Airways transit in Singapore. MAS mahal kalau nak beli , dlm RM4500 kot. Kat MATA fair pun susah nak carik. Last2 beli dgn Agent ( kawan recommend).
- EURO money! = I bring EUR1000 cash and split into 3 wallets. :-)
- Eurailpass : you must have this, and buy 1st class if you are single traveller. You will enjoy the nice seat and scenery. I bought Eurailpass Select (5 countries: German, BENELUX(Holland+Belgium+Luxembourg), Swiss, France, Austria) for RM2500.
From my experience, you better prepare everthing 1 month prior to departure. In case of anything happened. Except the money, but i managed to hide under my pillow ( you think i want to tell the exact place ka?).
And dont forget to settle your credit card! it is easier to use credit card rather than you have to withdraw your money overseas. Pay your bills before you depart! Ask your neighbour to take care of your house or you ask your friend to stay at your place.
Ah, i almost forgot about my itinerary and my budget to go to each place. But, i will write later!